All in all, these are very standard terms for a limited warranty. There's also a 100-day 4189 mile warranty provided by SilverRock that comes with all Carvana purchases. Contact SILVERROCK INC. You may reach us at (877) 584-3848. customerservice@silverrockinc.com. 877-584-3848. If I recall correctly, they told SilverRock to give me an "exemption" because brakes aren't normally covered under the … SilverRock is the company that actually offers the warranty and is a sibling company to Carvana. Aeverex Warranty (purchased before 11/1/2016): Find an Aeverex Repair Facility. The car did have the GM EVSE in the trunk. If you’re financing, gap coverage is … Question. When you buy a vehicle from Carvana, it comes with a 7-day money back guarantee and a Limited Warranty valid for 100 days or 4,189 miles from the time of your purchase. Purchased and was provided silverrock insurance on 9/23/21. The warranty offered through Carvana, a part of SilverRock, is fairly straightforward. SilverRock is the exclusive vehicle warranty provider for both DriveTime and Carvana. Carvana, on the other hand, offered $38,000. The Carvana rep pointed-out that the in-bumper taillight on one side was a little bit off: you could slide a business card through the gap into the bumper (I had not noticed). SilverRock Repairs | Coverage Limited Warranty items covered for the first 30 Days / 1,500 Miles Any major mechanical issues are covered within this timeframe. Here is how you can reach out to SilverRock: SilverRock's Address: SilverRock Automotive, Inc. WARRANTY (100-DAY AND CARVANA CARE) What is the Limited Warranty? The cost … … SilverRock will be there to assist with finding a licensed repair facility and provide claims support when you … Search for reviews on Silverock online. Carvana Extended Warranty Reviews. Question. Carvana warranties All cars are certified and come with a 100-day/4,189-mile guarantee and a seven-day money-back guarantee. Carvana Co. pays an average hourly rate of $31 and hourly wages range from a low of $27 to a high of $36. When one purchases a Carvana vehicle, the deal includes a 7-day money-back guarantee, and also a 100-day limited warranty. Please check with us about any remaining manufacturer’s warranty. Any part not covered by, or excluded by the original vehicle manufacturer’s warranty. Took a few weeks to realize the front driver side speaker is totally blown. Cons. Then, what is SilverRock DriveCare protection? Although the company sells Carvana extended warranty plans, it is not the plan administrator. Per your contract, if repairs are covered SilverRock will reimburse your towing expenses up to $75. Warranty outside SilverRock? Silverrock limited warranty & dealership. 877-584-3848. SilverRock™ will work with the repair facility to review covered repairs that are found after a diagnostic is complete. If the issue you are having with the car falls under the warranty from SilverRock, make sure to reach out to SilverRock. That is long gone. Carvana doesn’t disclose the cost of its extended warranty online. Carvana's 100-Day/4,189-Mile "Worry Free Guarantee". Carvana Extended Warranty Review. Carvana comes with a limited warranty that only covers the first 100 days or 4,189 miles. Every vehicle we sell comes with a complimentary Limited Warranty from Carvana provided by our warranty company, SilverRock. Our goal is to make sure you are well-versed as to what is covered under our “Worry Free Guarantee.” Please note, this is a summary only. Or Call. No haggling, no hidden fees, etc - only sales tax. It is designed to work in conjunction with the manufacturer warranty, … Carvana Limited Warranty Claims Process If your vehicle suffers a mechanical breakdown, your first job is to make sure your car suffers no further damage. 877-584-3848 Aeverex Warranty (purchased before 11/1/2016): Find an Aeverex Repair Facility Or Call 888-781-5649 … SilverRock™ will work with the repair facility to review covered repairs that are found after a diagnostic is complete. Update: Carvana’s limited warranty is administered by SilverRock, ... Update: Carvana’s limited warranty is administered by SilverRock, which gave us … What is SilverRock? Have a claim during your Carvana Limited Warranty, or an issue covered under the CarvanaCare plan you purchased? Carvana Pros. Carvana extended warranty claims are outsourced to the third-party warranty service SilverRock. The driver put in a note with Carvana in order to get a “pre-approval” for the warranty repair. 888-781-5649. I think this was paid for by SilverRock at Carvana's request. Posted by 1 year ago. Called and talked to silverrock warranty department before I took it into a ***** dealership to get vehicle inspected. Every car we sell comes with a Limited Warranty for 100 days, or 4,189 miles, which ever expires first. Contains step-by-step instructions and a map to help you find a … ... Read our guide to find out about Carvana extended warranty coverage, costs, … I see a lot of complaints about SilverRock. CarvanaCare is available for an additional cost and covers more problems for a longer duration of time. There was a time, long before current AD’s and SM’s that this company truly valued their people. All of our vehicle repair contracts include towing services to transport you and your vehicle to a safe repair facility. The CarvanaCare extended warranty is one of the most straightforward extended warranty plans on the market. I Need to Report a Total Loss or Ask a Question About GAP Coverage. CARVANA HAS YOU COVERED Whether you are a first time buyer, a repair wizard, or on a strict budget, we’ve got you covered. They do not sell vehicles nor deal with warranties of any kind. Phone icon. If you have GAP Coverage and experience a total loss, call SilverRock below. Limited Warranty. SILVERROCK INC. DriveTime customers, visit silverrockhelp.com to find out what to do if your vehicle is in need of repair. Call. Cargurus is a research an ad site. Warranty outside SilverRock? SilverRock Repairs | Coverage Limited Warranty items covered for the first 30 Days / 1,500 Miles Any major mechanical issues are covered within this timeframe. Carvana Cons . DriveTime Repair Process. While Carvana will … Took the vehicle to a dealership on Wednesday because I was not going to take it to Jiffy Lube or Pep Boys. … If a repair is needed and authorized, the repair facility will work with you … Phone icon. The warranty is valid for 100 days or 4,189 miles from the time of your purchase, whichever comes first. Carvana’s limited warranty, or “Worry Free Guarantee,” entitles every new Carvana vehicle to 100 days/4,189 miles of coverage for needed repairs. While Carvana will cover most of the cost of your repairs, there is a $50 copay each time Carvana’s limited warranty is used. The dealer told me that yes, it was a used car, but that is why I had a warranty. Dealer had to replace the assembly. Every car comes with Carvana's 100-day, 4189-mile limited warranty provided by Carvana's in-house company SilverRock. carvana warranty claims, carvana vehicle protection, … CarvanaCare Plus is our next level up, The purchase process itself was smooth and hassle free. If you are an individual who values being valued, it’s not the place for you. Ask that question on Cargurus warranty plans on the market 0 deductible when visiting an In-Network repair facility is. 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